Your E-Fulfillment Service Provider

You want more than just logistics? With us you get more

Personal contact person
Continuous support
Transparent workflows & reporting

Over 300 great companies already trust us

Where to go?

Regardless of whether your customers are located in Germany or abroad, we will get your goods on their way at lightning speed - both nationally and internationally.
Want a top location?

The Frankfurt intersection is practically around the corner. From here, your goods will reach any point in Germany in no time.
What else would you like?

Returns management? Product bundles? Company logo on packaging or parcel tape? We can do that. Just contact us!

You can get all this from us in the area of e-fulfillment

Barcode marking

Before your products are stored with us, they all receive an identification via barcode. This is used to store all product information and determine the storage location. In this way, our robot-assisted order picking system or the order picker knows exactly where the product is stored - or where it should be stored after goods receipt.

Order acceptance

Your customer clicks on "Order subject to payment" in your online store - and thanks to the interfaces set up, this order is received directly by us. Our team then takes care of all the other processes involved in shipping and after-sales in no time at all. This is how e-fulfillment works, making you and your customers happy.

Distribution

Your goods and products are delivered to us and stored, their inventory is managed and, when ordered, picked, packed and handed over to the shipping service providers ... and in the case of returns, almost everything goes in the opposite direction again. But you can stay relaxed, because in distribution logistics both our team and our processes are perfectly coordinated.

Individualization

It's only really your e-commerce business if it also bears your signature. We like that, because our services aren't just off the shelf either. So how do you want to sell your goods and products? Shrink-wrapped as a set? In special packaging at different times of the year? In sustainable packaging with your logo on it? Let's talk about what you imagine under individualization and how we can turn your wishes into reality.

Picking

The order has been received, and the next moment it's time for picking - depending on the type and size of the product, either by a robot-assisted goods-to-person picking system or by classic picking. With both methods, you can be sure that your customer's order will arrive in the shipping carton or envelope in no time and, above all, without errors.

Personal contact

Whenever it comes to your goods or our e-fulfillment services, you want someone on the other end of the line who knows you and knows exactly what you're talking about. While others have to deal with impersonal hotlines and convoluted ticket systems, we assign you a fixed and personal contact right from the start. This person will help you with your questions and requests and will know everything about your company and your products.

Returns management

If one of your customers wants to return a product, the entire logistical process is virtually reversed: The return bill is affixed, the shipping service provider returns the shipment to the warehouse. Once it has arrived, it has to be unpacked, checked to make sure it is intact, its packaging repaired if necessary and the product properly put back into storage. That not only sounds like a lot of work, it is - at least if you have to do it yourself. But the good thing is: from now on, you won't waste any more time on it. Returns logistics? We do it for you!

Intersections

To ensure that all e-fulfillment processes run smoothly from a technical point of view, you also need a seamless connection to your systems. Which ones do you work with? We offer you interfaces to all common store systems, such as JTL, Shopify, Shopware, as well as to ERPs & Co and set them up flexibly for you. In this way, we can synchronize your business processes with our internal e-fulfillment processes - so that everything runs smoothly.

Tracking

"Where is my package and when will it arrive?" - this is one of the most frequent questions your customers ask when they have ordered something from your online store. Not only do they want to get their hands on the package as quickly as possible, they also want to know exactly where it is thanks to tracking and tracing, and on top of that, they want to know the exact delivery time. Tracking like this is a natural service today, and that's why we set it up for you and your customers.

Transport solutions

Many different products require many different options in terms of transport: some have specific dimensions or weight, which makes them bulky goods. Others are supposed to arrive at a certain time, which is why transport via courier or express may be required. Whether by sea, land or air, you can count on us to meet all your transport challenges.

Packing/packing

Your products should be shipped in a certain packaging - if necessary alternating at different times? Do you need someone to assemble different products into complete sets? Or are you looking for a sustainable, plastic-free packaging solution for your goods? In short: When it comes to packaging and packing, we support you as quickly and carefully as you would expect from a good e-commerce fulfillment provider.

Shipping

The order has been picked and packed as fast as lightning and correctly - now it's time for shipping, i.e. the last mile. After the order process and shipment tracking, shipping is undoubtedly the most striking point of contact between your customer and your products and ultimately your company. We have always worked with the well-known and proven shipping service providers. This means for you: Excellent shipping conditions, and your customers enjoy fast and flawless delivery.

Warehousing

Having products in the portfolio is one thing. The other is to store the products - systematically, properly, safely and efficiently. So efficiently that all the related processes are seamlessly connected, and replenishment always needs to be organized. This is exactly the case when you place your goods in our care. Warehousing is our thing, because we have both the space and the storage infrastructure. On top of that, automated processes, such as our robot-assisted goods-to-person picking, ensure that the orders in your online store are dispatched from the warehouse shelves at lightning speed and without errors. And that's regardless of how many orders are coming in at any given time.

Outgoing goods

Everything that is stored with us in terms of products also leaves our warehouses at some point - some as individual orders, some orders in turn consist of many different individual items. No matter how it may be, with us it's one stroke after the other: First we pick, then we pack. The outgoing goods department is perfectly organized for you at all times, so that the order is correct, perfectly packaged and dispatched as fast as lightning - including all accompanying documents, delivery bills & Co.

Incoming goods inspection

Your goods go out to your customers - new goods arrive again and want to be properly stored. That is, as long as they arrive in proper condition, the right quality and correct quantity. If product replenishment arrives, we will gladly check in detail for you whether everything has arrived complete and intact and document the goods receipt before we store the products.

Enterprise Resource Planning

Goods receipt, goods issue, replenishment - everything is in flow. At least when everything meshes perfectly in terms of inventory accounting and merchandise management. Your customers want to be sure that the goods they want to order are in stock. If this is the case, they will remain your customers in the future. That's why we make sure that everything is perfectly organized in the area of merchandise management and that you keep track of everything. The flow of goods remains constant and fully on track even during seasonal peaks.

E-Fulfillment: Because it makes your customers happy - and you too, of course

You know how much there is to do every day in the e-commerce business - that's why you're here. But we also know what we can do to take the pressure off you in your day-to-day business. Namely, with our e-fulfillment service and many other services that are important in e-commerce. Your customers will be happy when they receive their order from your online store quickly and flawlessly.

You have more important things to do - and we take care of all the resource- and time-consuming rest for you!

These numbers speak for us

>30

Years experience

300+

Customers

2

Locations

100+

Employees

Which of these options applies to you?

Business already available

Newcomers

A large number of customers from the following industries rely on us

Fashion & Shoes

Beauty & Cosmetics

Technology & Electrical

Sport & Leisure

Household & Garden

Books & Media

Medicine & Optics

Jewelry & Accessories

Toys

Non-food organic products

Durable food

Food supplement

Which countries do you want to go to?

E-commerce is internationally oriented, because your customers can potentially be located anywhere. Whether you only serve the German market, additionally focus on neighboring countries or the EU market, or serve target countries around the globe with your goods - we are prepared for international shipping.

We work with partners all over the world, have a global view of the delivery process and ensure that your customers' orders arrive quickly and safely. Which countries do you want to ship to?

All this speaks for us

That's why we're the e-fulfillment service provider you're looking for

EU organic & ISO 14001 certified

We are prepared if you need to store and ship organic non-food products or value a sustainability-oriented e-fulfillment service.

Automatic picking system

Thanks to our lightning-fast, robot-assisted goods-to-person picking, you can stay relaxed even during high order volumes or seasonal peaks.

Many years of experience

Our diverse know-how from many decades in the industrial and production sector also benefits you with our e-fulfillment services.

More than "just" e-fulfillment

You want support that goes beyond storage, packaging and shipping and optimize your processes? Then you are in good hands with us.

Generous storage facilities

We are ideally prepared for your storage needs - thanks to 17,000 square meters of storage space at the Großostheim site and 11,000 square meters in Erlensee.

Personal contact

Nobody likes anonymous hotlines and ticket systems with changing contact persons. With us, you are assigned a personal contact right from the start.

Request a free quote

Your individual fulfillment service in just 4 steps

Get in touch with us and let us know how we can support you with our fulfilment services. We will send you a detailed questionnaire within 24 hours of your enquiry. Based on your details, the details of your company and the information from the e-fulfilment questionnaire, you will receive an initial, customised and non-binding offer from us that offers you full transparency and planning security.

Together with you, we go through your desired e-fulfillment processes and services and document everything in detail. This way, you receive an e-fulfillment service package and offer from us that is precisely tailored to your requirements.

Communication is everything - even between your systems and ours. We set up the interfaces in close coordination with your IT. As a result, all processes in the order process are perfectly coordinated, your product and goods inventory is maintained and updated, an overview of the status of orders is created and all important key figures are synchronized with each other.

All the important preparations have been made, everything is set up for you in terms of e-fulfillment. Now it's time to place your goods in our warehouse. From now on, we'll take care of all the processes involved in ordering from your online store - and you can concentrate on the essentials of your business.

Now in only 3 Minute to your fulfillment request

Non-binding & free of charge
Fast & reliable

1 von 3

< smaller than

> bigger than

Various items

<10 <50 <100 <200 >1000

Average position

<10 <50 <100 <200 >1000

Average orders

<10 <50 <100 <200 >1000

Average weight

<1kg <2kg <5kg <10kg <30kg

Our Partners

What satisfied customers say about us

As a textile company, we have made use of the packaging service from Bergler Industrieservices. The flexibility and punctuality are unparalleled! Our garments were excellently packed and the delivery went smoothly.

For us as an electronics manufacturer, it is important to package our products safely and cost-effectively. Bergler Industrieservices offers precisely this service. We particularly appreciate the transparent polybags for small parts.

As a food manufacturer, we rely on hygienic disposable packaging. Bergler Industrieservices convinced us with their flexible solutions.

Your E-Fulfillment Service Provider

Where to go?

Want a top location?

What else would you like?

You can get all this from us in the area of e-fulfillment

Barcode marking

Order acceptance

Distribution

Individualization

Picking

Personal contact

Returns management

Intersections

Tracking

Transport solutions

Packing/packing

Shipping

Warehousing

Outgoing goods

Incoming goods inspection

Enterprise Resource Planning

E-Fulfillment: Because it makes your customers happy - and you too, of course

These numbers speak for us

>30

300+

2

100+

Which of these options applies to you?

A large number of customers from the following industries rely on us

Which countries do you want to go to?

All this speaks for us

Your individual fulfillment service in just 4 steps

Now in only 3 Minute to your fulfillment request

Our Partners

What satisfied customers say about us